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Quick Guide

August 2018

This quick guide explains how the manual works.


Contents

  1. Display and Browser Options
  2. About this Manual
  3. Amendments and the Next Update
  4. Document Library
  5. Keywords
  6. Compliance
  7. Register for Updates
  8. Mobile/Tablet Compatibility
  9. Copyright
  10. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this manual.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. About this Manual

This is the operational edition of Cumbria’s Children’s Services Procedures manual. This manual contains the policies, procedures and guidance for Cumbria Children’s Services. All previous policies, procedures and guidance should be discarded.

In an attempt to keep procedures succinct, procedures and more detailed guidance are separated - with links provided as appropriate:

  • Procedures summarise how managers and staff must act in given circumstances;
  • Guidance provides direction or advice to a decision or course of action;
  • Protocols are agreements between two or more departments or agencies.

A web-based version of the Cumbria Local Safeguarding Children Board has been incorporated into this manual. This can be accessed by clicking on the 'cumbria lscb' Procedures button on the right hand side of the screen.

A web-based version of Working Together to Safeguard Children has also been added as an Appendix to the manual.


3. Amendments and the Next Update

This manual will be updated on a regular basis and a summary of the new and updated chapters will be located here. The next update for this manual will be published in February 2019.

If you are asked to make an amendment to an existing chapter in the manual for inclusion at the next update. If you have any queries or suggestions, please contact your Manager in the first instance (Holly.Murphy@cumbra.gov.uk).

Click here to view the changes made to this manual.


4. Document Library

This manual contains a document library which reflects the structure of the contents list and can be accessed via the button bar on the left of your screen. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your Manager.


5. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (try it by clicking on the highlighted text).

The intention of the keywords is twofold:

  • To ensure that definitions remain accurate and consistent throughout the manual;
  • To avoid cluttering the content of the chapters up with repetitive definitions.

The definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures however, you can also browse the full keyword resource using the menu bar on the left hand side of the screen.


6. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your Manager.


7. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.


8. Mobile/Tablet Compatibility

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device it is possible that the manual will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the home screen by loading the site using the ‘url’ and using the upload function and tapping ‘Add to Home Screen’. The functionality may vary between devices, please refer to the manufacturer’s instructions.


9. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Cumbria County Council.


10. Printing and Retaining Copies

The manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

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